Honest feedback from 50+ cyclists.
"Had a fun ride! Thanks to organisers! My 2nd time with @jacqtours! Always lots of laughter! Looking forward to more rides!"
"Thank you Jacq and team! That was so professional, efficient, seamless and bucket loads of fun"
"Been an incredible trip! Amazing experience, incredible riding, outstanding organisation, but above all else wonderful people! Thank you"
"Always a pleasure going on a Jacqtours organized ride. Always perfectly organized and great fun! Jacq and her team are the best."
Easily a 5. Planning, coordination, and ride support was spot on. The meals were excellent and the fellow riders that signed up were really nice. If you want to ride overseas, ride with Jacqtours
Great team, ensured the riders safety and top notch end to end management letting us focus on the rides totally
In the airport feeling sad to leave tantalizing Taiwan. Thanks again Jacq Tan for an amazing Jacqtours event. A fantastic choice of itinerary with some epic rides, seamless logistics and great company. I look forward to the next Jacqtours!
Very well organized cycling tours, comes highly recommended
‘Excellence’ should be Jaqueline’s last name! I chose Jacqtours for my Ironman Taiwan travel needs and I have to say I got more than I expected from them. They made the entire process easy and completely effortless, all the way from traveling arrangements to race day support. And I also have to say that service just doesn’t stop there. Jacqueline’s bright personality brings an air of easiness and comfort that makes everything extra special. It creates a sense of belonging and familiarity that promotes great camaraderie among all tour members. I went in as a solo traveler but came out with a cornucopia of new friends! Thank you Jacq for everything. I loved every minute of it! A+
Ciao Jacq!!!!! You were fantastic and available in even the toughest situations !!! Thank you heart!!!!
It was very good. Top-notch organisation…its all in the details and preparing for eventualities…passed with flying colours! …It was obvious that homework / preparation was done (“crafted with passion”!)
Well organized cycling tours combining challenging cycling while enjoying local sights and food!
I just love Jacqtours. Such well organized cycling tours. They handle ALL the logistics so all you have to do is ride. It’s brilliant. Would highly recommend.
Jacq thanks for another excellent cycling adventure in Batam last weekend. A great mix of riders really made for a nice day and the support and pre-planning were all done very professionally. I am looking forward to the next Jacqtours cycling adventure and ideally will be able to join one of the Taiwan trips this year. Thanks again for an epic ride!
Epic, all the above ++ Could never have done it without every one of those perfectly executed support details.
Going with Jacqtours was our best decision for Ironman Taiwan 2017. Jacqtours is run by athletes for athletes. They know very well what is needed, from hassle-free transport, swim try out, etc, very efficiently, without disturbing the pre-race rest, and in fact boosting up the mood of all. Jacqtours attracts a great band of people with varying level of experience – athletes and families – but still humble enough for others to learn from. They create a great atmosphere for newbies and “veterans”. Oh, did I mention the support and cheering during the race too? At Penghu airport, they also ensure smooth logistical arrangement. We are satisfied customers, obviously.
I was very pleased with the reliability, support and professionalism Jacqueline rendered in ensuring we had scheduled sufficient training, keeping us informed, showing concern & encouragement… I had a wonderful experience due to the good work that Jacq had put in to ensure her clients’ satisfaction & enjoyment
The bike support during the rides was excellent!
I was..impressed by (Jacq’s) dedication – to do to the best of her ability to pass on her adventure skills to us novices so as..to make our trip more enjoyable and fruitful. I definitely will sign up again for other activities organized by Jacqueline!
Robson, Max & co did a great job. They accommodated what the group wanted to do, ironed out any kinks that came up and … were good company.
Jacqtours made our transit from Australia to IM Taiwan so easy and seamless! They went above and beyond on so many occasions to ensure myself, my family & parents could all travel together without any hassles. Getting ready for an Ironman can sometimes be very stressful – but when Jacq responded very promptly to all of my requests about flights, accommodation and transfers for 5 people & a bike – it became it one less thing I didn’t have to worry about. The support before, during and after my race was exceptional. I cannot recommend Jacqtours more highly if you are considering utilising them for race travel assistance. I hope to one day join them on a cycling tour – but choosing just one will be difficult as they all look spectacular! I also know they are all conducted with meticulous attention to detail, genuine care, and with lots of fun and laughter. Thanks to Jacq & team (plus a big shout out to Robson!)
Our Jacqtours honeymoon cycling trip to Croatia was well planned and perfectly thought through!! Croatia is a perfect spot for cycling, awesome roads surrounded by nature and coastal views. It was the most perfect honeymoon, thanks to Jacq and her professional planning! Just lovely and terrific!!!
I decided to sign up with Jacqtours as I wanted to focus on my race instead of worrying about the logistics. The service they provide is topnotch because they actually care. They are very friendly and accommodating, Jacq and Rob. Bottomline is I had a business class trip with Jacqtours
Ironman Taiwan was my 17th Ironman race but my first in Asia and with the difficulties in getting to the race site decided it would be better to use a travel company to ensure every thing went to plan for the race. Was not sure what to expect however was very happy with the amazing service provided by Jacqtours. From the start there communication was fast clear and accurate. They were able to arrange transfer to and from the airports and hotels in Taipei without problems and the drivers were first rate on all transfers. Whilst the accommodation is on the fringe of town and at first impressions appears a little dated the rooms and staff were wonderful and only 5 min walk to T2 and the finish area. Not being at the event hotel may also be seen as a bonus as a lot quieter than the event hotel. On site the staff were wonderful and very much made my family feel at home. Transport to events was of good standard and on time and very helpful and throughout the staff were really supportive of the athletes, helping the athletes getting bags etc back to the hotel. We would have no problem using Jacqtours again in the future should I choice to return to the wonderful Ironman Taiwan or one of their other tours.
Went on my second trip with Jacqtours to climb Genting, Fraser and Cameron in Malaysia. A superbly supported tour that made me feel just like a pro cyclist, with motorcycle outrider in front and vehicular support behind, ever ready to replenish your drinks and food, or to provide a spare wheel if the need arises. Their mechanics even wash your bikes at the end of the ride! There are no cheap 2 or 3 star hotels with Jacqtours. We stayed in the Majestic in KL and the Cameron Highland Resort in Cameron. That’s travelling in style! Finally special mention must go to ride leader Mark Cheong. Superb local knowledge and he’s so patient with us. Thumbs up!
JOIN!!
Jacqtours Hokkaido left me in such a positive frame of mind my wife says I should join a Jacqtours cycling tour at least once a year!
Thank you Jacqtours for your amazing help in booking flights, transfers and accommodation! Your company was second to none with feedback and support wrt booking my trip. Thank you so much for your great service. I will not hesitate to recommend this to anyone wanting a first class service!
Thanks to Jacqtours for the great service at Ironman Taiwan 2018!
If u want to be in Taiwan for cycling , touring or just business... Jacqtours is the one to go with
…Jacqtours rocks!! It’s so great to have all the logistics taken care of, and have a worry-free, stress-free day out on the bike. And being able to shower, get out of the wet stinky clothes, before sitting on the ferry is just brilliant! Add a fantastic delicious yummy lunch to the mix, and it all adds up to a perfect day!! Looking forward to the next Jacqtours trip, and to seeing some of my new cycling friends out on the road.
Knowledge, enthusiasm, flexibility and service, all first class. Jacq’s a great lead and a pleasure to spend the time with.
…truly a dedicated individual who is extremely passionate, enthusiastic and knowledgeable about her work. She continually displayed great sense of responsibility, patience and commitment to her clients.
The support and crew were really great. They took care of things and we could really just enjoy the ride. Really didnt expect that type of support. Makes me think twice again about riding unsupported :p
As a senior citizen who was fairly new to cycling, I was thoroughly impressed with…the level of dedication and professionalism which Jacqueline displayed in ways of relationship management and logistics planning. Jacqueline made it her responsibility to familiarize herself and build a relationship with each individual.. strengthening team camaraderie. Jacqueline’s commitment to her responsibilities and amiable disposition makes her a pleasure to be around. Her enthusiasm for serving the community is admirable.
Just wanting to thank you for arranging our recent trip to Ironman Taiwan 2017. Everything was very well organised, and for us, coming from Australia with little Asian travel experience, this was very reassuring. From our first enquiry we felt we were in good hands and this was exemplified when I unfortunately crashed during the bike and found myself in need of medical care during the race. You and your team were on hand throughout the whole ordeal supporting both Kristine and I. For this we were very grateful. Thanks again and we look forward to keeping in contact should we decide to come back up for IM Taiwan 2018. All the best
A big thank you.. for a fantastic cycling tour to Taiwan.. The route planning and organisation was perfect. Jacq and her team have been super professional in taking care of us. Amazing landscapes and dramatic weather surely made this an “Epic Ride”!
We have been “basking in our glory” of climbing to the top…It has been an achievement for us to “survive”…& come out feeling good about the whole experience… Besides the meticulous & detailed preparations by you & your team, the encouragement along the toughest stretches were key to keeping us on the road & to the top eventually. We have benefited much in confidence, cycling technique & endurance and we would definitely recommend Jacqtours (of course, we’ll leave out the “scary” bits). It was a truly wonderful experience & holiday. Jacqtours Rocks! May God’s blessings of protection & covering be with you & the coming groups.
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